At Kisan4u, we strive to provide the best experience for our customers. However, we understand that there may be situations where you need to cancel an order. Below are our cancellation guidelines.
Order Cancellation by Customer
Customers can cancel their order before it is dispatched from our warehouse, and a full refund will be processed to the original payment method. If the order has already been shipped, cancellation is not allowed. However, customers can refuse delivery, and the refund will be processed after deducting applicable shipping charges. Orders for customized, made-to-order, or perishable products cannot be cancelled once placed.
Order Cancellation by Kisan4u
Kisan4u reserves the right to cancel an order under certain circumstances. If the ordered item is out of stock or discontinued, if there is a failure in payment verification or an incomplete transaction, or if the order is suspected to be fraudulent or violates our terms and conditions, Kisan4u may cancel the order. In such cases, customers will be notified, and a full refund will be issued.
Refund Process
Refunds, if applicable, will be processed within 5–7 business days to the original payment source. In the case of Cash on Delivery (COD) orders, refunds will be credited to the customer's bank account or Kisan4u wallet after verifying the cancellation request.
How to Request Cancellation?
To cancel an order, customers can log in to their Kisan4u account, go to 'My Orders,' select the order, and click on 'Cancel Order' (if eligible). Alternatively, they can contact our Customer Support at support@kisan4u.com or +91 98265 75663 with the order details. For any queries regarding order cancellation, feel free to reach out to our Customer Support Team at support@kisan4u.com.
Changes to Terms and Conditions
Kisan4u may update these terms at any time, and users will be notified of significant changes. Continued use of the platform after modifications constitutes acceptance of the new terms.